Shipping Policy

Shipping Policy – Shop.Brandlett

At Shop.Brandlett, we are committed to providing a smooth, reliable, and transparent delivery experience for all our customers across the United States.

Free USA Shipping

We proudly offer FREE standard shipping on all orders across the United States — with no minimum order required.

There are no hidden delivery charges at checkout. What you see is what you pay.

Order Processing

Once your order is placed and payment is confirmed, we begin processing immediately.

  • Processing Time: 1–2 business days
  • Business Days: Monday to Friday (excluding USA bank holidays)

During this time, we carefully prepare and pack your items to ensure safe delivery.

Delivery Time

After dispatch, your order will typically arrive within:

👉 3–7 business days (USA delivery)

Please note: Delivery times may vary due to:

  • High demand periods (sales, holidays)
  • Courier delays
  • Weather conditions
  • Remote locations

We always aim to deliver as quickly as possible.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

  • Use this to track your order in real-time
  • Check your spam/junk folder if you don’t see the email

👉 If you haven’t received tracking details within 48 hours, please contact us.

Shipping Address

Please ensure your shipping details are accurate at checkout:

  • Full Name
  • Address (House/Flat Number + Street)
  • City
  • Postcode
  • Phone Number

We are not responsible for delays caused by incorrect or incomplete addresses.

Delayed Deliveries

If your order is delayed beyond the expected timeframe:

  • Contact our support team
  • We will investigate and assist you

Depending on the situation, we may offer:

  • Replacement
  • Refund
  • Support solution

Under USA law, all orders must be delivered within 30 days unless agreed otherwise.

Our Responsibility

We are fully responsible for your order until it is safely delivered.

If your package is:

  • Lost
  • Damaged
  • Not delivered

👉 We will resolve the issue in line with USA consumer rights.

Shipping Limitations

Currently, we only ship within the United States.

We do not offer international shipping at this time.

Policy Updates

We may update this policy occasionally. Any changes will apply to future orders.

Contact Us

For any shipping-related questions, feel free to contact us:

📧 Email: support@shop.brandlett.com
📞 Phone: +1 682 342 4503
📍 Address: Office 3408, Trailwood Ct, Granbury, TX 76049, United States

🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (USA Time)

We aim to respond within 24 hours.